Expatriate Services Web

Ⅰ. ROC Labor Standards Law Concerning Working Wages, Hours, Leaves and Holidays
(Ⅰ) Wages
Wages shall be negotiated by the employer and the employee but shall not fall below the minimum wage, except for the foreign worker who has been employed to engage in work as referred to Art. 46.1 (8-11) of the Employment Service Act. Wages shall be paid in the statutory, circulating currency and fully directly to the employee.
(Ⅱ) Working Hours
The employer and the employee shall negotiate working hours. For those professions governed by the Labor Standards Act, a worker’s regular working hours should not exceed eight hours a day and the total working hours should not be more than 40 hours per week from 01/01/2016. The Law shall apply to overtime pay.
(Ⅲ) Off-Days
A worker shall have two regular days off every seven days. One day is a regular leave and the other one is a rest day. There shall be exceptions when there are calamities, accidents or emergencies. After the completion of 6-month work, there shall be at least 3 additional days’ leave beginning from the seventh month. After the completion of one year’s work, there shall be at least seven additional days’ leave beginning from the second year.
(Ⅳ) Leave

1. Personal Leave: A personal leave may be taken when an individual has personal business to attend to. There may be no more than a total of 14 days of a personal leave in one year.
2. Sick Leave: Those needing bed rests due to illness may request a sick leave. There may be no more than a total of 30 days of sick leaves, except hospitalization.
3. Official sick leave: For a work-related injury that requires a bed rest, an official sick leave shall be granted.

(Ⅴ) Ministry of Labor shall review each contract established between the employer and the employee for those employed as a household helper or a nurse (specified under article 46.1.9 of the Employment Service Act), to ensure that work hours, holidays and personal leaves are set forth in a fashion that does not damage the employee’s health and well-being.
(Ⅵ) The foreign employees who are employed for their jobs are specified and covered by Art.,46.1(8-11) of the Employment Service Act, and their employer shall also abide by the Employment Service Act and relevant regulations, e.g., board and lodging expenses.
(Ⅶ) Labor and National Health Insurance

1. All R.O.C. citizens and the foreign worker who bears an Alien Resident Certificate are required to have National Health Insurance.
2. Those foreign laborers employed by a business with more than five workers, must participate in the Labor Insurance Program through the business.
3. Foreign laborers hired as household helper shall have the option of joining the Labor Insurance Program.
4. Employment Service Act as well as Labor Insurance regulations shall govern all rights and responsibilities concerning the insurance of foreign laborers.

(Ⅷ) Laborer Welfare

1. All public or private factories, mines, or other enterprise organizations with 50 employees or above, shall set-aside and allocate employees’ welfare funds, from the total amount of capitals at the time of establishment, the total monthly business incomes, the monthly salaries or wages of each staff member or workers, and selling of scraps at the time of each sale, to process and handle employees’ welfare businesses, all employees, including foreign workers should enjoy the employee welfare.
2. Those enterprises which have not yet organized Employee Welfare Committee by law also should have its own Employee Welfare Rule and the foreign workers shall be notified by their employers upon signing the contract.

Ⅱ. Counseling Support for Foreign Workers

1. 1955 Labor Consultation & Complaint Service Hotline: it provides 24-hour toll-free bilingual service, including consultations, complaints, legal advice, the temporary shelter referrals and translations, etc.
2. Labor Relations Division，Department of Labor, Taipei City Government：Labor Law Consultation, Labor Dispute Mediation and Labor Condition Inspections, etc. Phone Number: 02-2720-8889 ext.7015,7016,7017,7018
   Free Legal Advice: 02-2720-8889 ext.7019(Monday to Friday 2PM-5PM)
   Website: https://ap.bola.taipei/
3. Taipei City Foreign and Disabled Labor Office: Employment Service Act (and relevant regulations) consultation, dispute mediation (labor dispute involving foreign labor who engaged in the jobs specified in Art.,46.1.8-11 of the Employment Service Act), sheltering, placement and departure verification, and promotion of cultural activities.
   For Bilingual Services:
   1. Bahasa Indonesia: 02-2302-6651
      02-2338-1600 ext. 4122, 4124, 4129, 4131, 4132
   2. Filipino: 02-2302-6632
      02-2338-1600 ext. 4120, 4127
   3. Thai: 02-2338-1600 ext. 4119
   4. Vietnamese: 02-2302-6705
      02-2338-1600 ext. 4114
      For Employment Service Act consultation: querying for questions relevant to foreign workers’ work permits
      02-2338-1600 ext. 4113, 4115, 4116
4. International Airport Office-Foreign Worker Service Center
   1. Taoyuan International Airport Office
      Phone Number: 03-398-9002
   2. Kaohsiung International Airport Office
      Phone Number: 07-803-6804, 07-803-6419.
5. Workforce Development Agency, Ministry of Labor: querying for questions about foreign workers’ qualifications and work permits
   02-8995-6000